Prescriptions

Ordering your Prescription

RX

Order your prescription on Line

 

Please plan ahead

 

and order your prescriptions

 

7 working days

 

before you need them

If you have a medication Query or Issue with you prescription please submit an online Klink form and select 'Medication Queries'

Non-urgent advice: My Health Online Services

The My Health Online service is now unavailable. 

You can still manage your prescription and healthcare by using the NHS Wales App.

If you manage repeat prescriptions for somebody else from April 2024 you will be able to use the NHS Wales App services for Proxy access.

Also work is underway on the login service to resolve the issue of photo ID. 

We apologise for any temporary inconvenience.

My Health Online 2

Download the NHS Wales App

The NHS Wales App is available for you to access

You can download the app to your mobile devices via your app store

or

Via your computer from a web browser

For help and support in setting up the NHS Wales App

please click here and select

NHS login

(The surgery staff are unable to give any technical or system support )

 

You can use the app to

Order your repeat prescription

View your booked appointments

Access advice and more

 

 

Repeat Prescriptions

How to Order your Repeat Prescriptions

To reorder a repeat prescription please complete the right hand side section of your previous prescription form and return it to the surgery by placing it in the prescription slot located at the entrance.

Alternatively, you can order your prescription online via the link at the top of this page.  Registration is required.

If you are not already registered for My Health Online you now need to download the NHS Wales app, you will be asked to upload your ID documents.

We do not accept repeat prescription requests over the telephone.

Please allow plenty of time when requesting repeat prescritpions, ordering 7 days before you need your next supply.

You can pick up your prescription from either the surgery or if you prefer, we can send it directly to your nominated local chemist.

 Prescription Queries

Please use the Klinik system by clicking the icon on our home page. 

Any medication queries will not be resolved at the reception desk.

pills

Repeat Dispensing

What is repeat dispensing?

Repeat Dispensing prescriptions are also referred to as 'Batch Prescriptions'.

It is a way of getting your regular medicines without asking your GP surgery for a prescription each month.

You only need to contact your nominated pharmacy directly once a month.  This avoids you having to request your prescription from the surgery each month and reduces GP workload.

How does Repeat Dispensing work?

The GP surgery will issue you with a signed 'authorisation' repeat prescription form together with a set number of repeat dispensing issue forms (a Batch).  Your batch prescription will be dispensed from your chosen pharmacy on a monthly basis.

This facilitates regular 28 day supplies of medications directly from the pharmacy for between 2 and 12 months.

Your pharmacy will supply your first batch of medication and will discuss arrangements for future collections with you, including what to do if your next issue falls on a Bank Holiday or you are away on holiday.

Do I have to agree to a Repeat Dispensing service?

No.  You do not have to agree to this.

Will the same Pharmacy have to dispense all the forms?

Yes.  You should consider whether repeat dispensing is the right thing for you, e.g. if you work away from home and don’t always use the same pharmacy, then repeat dispensing in its present form would not be suitable for you.  You will need to decide which pharmacy is most convenient for you as the chosen pharmacy must dispense all the repeat dispensing issues once you’ve handed your Batch to them.   Please direct enquiries regarding repeat prescriptions to the pharmacy rather than the prescriptions desk.

Medication Reviews

As part of our ongoing patient care it is important for us to review your repeat medication list on a regular basis.  You will either be notified on your repeat prescription slip or we may contact you via telephone, letter or text message with information about your review. 

Depending on the type of medication you are currently taking, your appointment will be with the practice pharmacist, GP or at a chronic disease clinic.

We will inform you if you need to have any test performed, prior to your review appointment.