The Gray Hill healthcare team are committed to care for you, whatever the nature of your problem. We have had to change how the surgery runs, in order to reduce the risk of Covid-19, but we are still here to deal with any symptoms that may be concerning you. Please do not delay in contacting the surgery if you have symptoms that may need attention.
If you need medical advice please contact the surgery by using eConsult (see above) or by phone.
In order to reduce the risk of spreading Covid-19 the surgery is divided into different areas for seeing patients face to face. This includes rooms that are kept solely for seeing patients who are in the shielding category. We are also able to carry out video consultations.
Online appointment booking has been suspended. You will not be able to book an appointment through MHOL until further notice and the facility has been disabled from MHOL accounts.
MHOL accounts can still be used to request repeat prescriptions.
If you have a new continuous cough and/or high temperature or loss or change to your sense of smell or taste:
Stay at home for 10 days
Book a test for Covid-19
If you live with others and you or one of them have symptoms then all household members must stay at home and not leave the house for 14 days.
Stay at home guidance
Get an isolation note
Get a face covering exemption note
Public Health Wales Coronavirus Updates
Welcome to Caldicot Medical Group
Welcome to Caldicot Medical Group. We have two surgeries in Caldicot and in Magor. We are committed to giving our patients high standards of care in a friendly and supportive environment. We aim to achieve this by working together with our patients.
We hope our website will provide clear information on how best to use our services; including booking appointments and requesting repeat prescriptions online. We are always trying to improve our services and would like to know what you think of us
Our dedicated team are here to treat minor ailments and long-term conditions. Chronic disease clinics cover a wide range of healthcare issues. You can now do a lot of things from the comfort of your home such as order a repeat prescription or cancel an appointment.
Partners in Care
Once registered, our team of staff work with you to provide the most appropriate care for you. If you would like to help us improve our services; please get involved with our active patient group - who meet regularly to ensure we are always aware of your perspective.
Access & Parking
Both our sites are generally suitable for disabled users. There are dedicated disabled car parking spaces within the car park, a disabled assistance alert at Gray Hill Surgery and disabled toilets. We would ask that you let us know if you need any help, as your disability may not be a visible one. If you have a specific need then please feel free to contact us beforehand so that we can double check that adequate facilities have been provided.
Adequate car parking facilities are provided at Gray Hill Surgery, Caldicot. Public car parks are situated next to both Gray Hill Surgery, Caldicot and Dorset House Surgery, Magor.
(Site updated 02/08/2020)